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Home FAQs

Frequently asked questions

Everything customers usually want to know. Can't find your answer? Just get in touch and we'll be happy to help.

That would depend on the size of your house, how often you have your windows cleaned and the condition of the glass and frames. Initial cleans cost more than regular maintenance, and we offer monthly and bi-monthly options.

For a standard 3-bedroom, 1-bathroom property with a living room and kitchen, pricing would start from £180.00 including stairs and landing.

Yes. All our cleaners have been vetted and can hold keys. A key receipt form is provided in the information pack upon request.

This method uses purified water which doesn't use any harsh chemicals or detergents to clean windows safely and quickly, leaving them crystal clean once dry.

Submit the Information Change Form. Please allow 3 to 5 business days for your request to be processed. For additional questions, submit a customer care support ticket.

Yes, we provide both residential and commercial pressure washing services. We handle driveways from single car size to large industrial parking areas, requiring only an outdoor tap.

For any of our cleaning services or products we can accept payment via cash, card or bank transfer. We carry contactless card machines on-site.

We are a limited registered company, fully insured with public liability insurance. Risk assessments and method statements are available upon request.

All our staff carry ID as well as wearing our uniforms, which display the company logo. Customised vehicles also carry our logo. Contact the office if you are unsure about anyone at your door.

Yes. Everything. We transport all tools and supplies in customised vehicles, so you never need to purchase or store materials.

Contact us by phone, email or letter, or fill in the comments card form we leave after each visit. Feedback is also accepted via Trustpilot.

Suitable surfaces include decking, patios, driveways, walkways, roofing, siding, concrete and brick. Unsuitable surfaces include asphalt shingles, stained wood, lead paint, windows, old mortar and gutters.

Frequency depends on location and foot traffic. High-traffic commercial properties benefit from monthly or bi-monthly cleaning. Office buildings typically need cleaning every six months.

For block paving, spring or summer is ideal after re-sanding, as colder, damper months prevent proper drying, especially for protective sealing.

Most definitely. We use steam cleaning equipment to reduce chemical needs and supply environmentally friendly chemicals for use in green belt areas, close to water sources.

We use steam cleaning when possible. For areas near water sources or conservation zones, we provide environmentally friendly chemical alternatives.

Service areas include Tyseley, Olton, Shirley, Sheldon, Acocks Green, Yardley, Hall Green, Birmingham, Billesley, Bordesley, Digbeth, Moseley, Small Heath, Sparkbrook, Stechford and surrounding areas.

Still have a question?

We're here to help, so don't hesitate to get in touch. Tell us what needs cleaning and we'll come back with a quote, fast.